Support Center
Training Office Hours
Twenty-minute blocks scheduled with an OrthoFi Trainer for general questions about software usage, new product functionality, or best practices for your partnership. Available to all active OrthoFi practices.
Click Here to Reserve Your Session
ADDITIONAL TRAINING REQUESTS
For new practice staff member training or active practices looking for a more in-depth training session, please visit our Additional Training page.
HelpFul Job Aids
Download and print step-by-step job aid PDFs
FORMS & EXAMS
PRODUCT FEATURES
PATIENT & DASHBOARD MANAGEMENT
Insurance Management
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How to Request a Re-check (Video)
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Pre-Authorization Process (Video)
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How to Flag a Claim for Follow Up (Video)
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Contract Adjustment Notifications for Insurance Underpayments
Practice Management
General Information
Practice Management Software Integrations
Dolphin
Cloud 9
Ortho2 Edge
NEXHEALTH
OrthoFi University
Do you have a new staff member that needs Interactive self-paced training in the OrthoFi Software? Programs are now available in OrthoFi University.
Your practice can register directly for OrthoFi University by emailing training@orthofi.com with the following details:
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Practice Name
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Staff Member's First/Last Name
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Staff Member's Email Address & Practice Role
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Practice Management Software
Requests will be processed within 48 hours.
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